Changes coming this weekend

Casual users will be unable to access Boris bikes for around 24 hours this weekend (14/15 Sep) due to upgrade work to terminals. Annual members will be unaffected.

Terminals will be upgraded this weekend

The software upgrade comes ahead of the scheme's expansion later this year. There will be a number of benefits, including the ability for one person to have multiple keys with different access options, enabling annual members for example to have extra keys available to lend to friends and family when they visit or want to cycle together. In addition, casual use will be made easier, cutting out the irritation of inserting the payment card multiple times.

These changes are in response to customer feedback, and hopefully the short interruption to the service will pave the way for an improved hire experience.

Here is TfL's press release on the changes.

Liberal Democrats: Boris bikes are failing Londoners

Caroline Pidgeon AM, writing for the Liberal Democrats in London, has highlighted a number of the unsatisfactory elements of the scheme, particularly problems with redistribution. There is certainly no 'coalition' on the London Assembly and Caroline has criticised the mayor several times over cycling, notably TfL's refusal to compromise on cycle safety for the new layout on Blackfriars Bridge.

I think her criticisms are largely fair with reference to bike redistribution and especially the tortuous process of casual use. Personally I think improvements to the system since the survey she cites was carried out have greatly improved the reliability of the bike keys. The most obviously missing criticism is to do with dock location - they are often built where boroughs allow them to be situated rather than where users actually want them.

A lot more could be said about this - but hats off to Westminster (for once!) who rejected recommendations and have given the go-ahead for a dock on Abingdon Street, close to the Houses of Parliament, contrary to my expectations.

There's a lot more Boris bike news at the moment, I assume because of the imminence of the Eastern Extension (to be switched on as a whole probably in March I am led to believe from a conversation with some TfL press people). Highlights include: calls for Boris bikes in Highgate and Hampstead; might a new docking station in Camden be unsafe; has the novelty of Boris bikes worn off.

Around the Royal Parks on a Boris bike - part 2

In part 1 we looked at Green and St James's parks, so now let's take the shared cycle/pedestrian route through Wellington Arch and over to Hyde Park. This route is a great way to get to Hyde Park, but what it really needs is better marking. Especially when crossing into the park the faded green paint just isn't clear enough, and often crowds of pedestrians obstruct your route through, not realising it's a cycle lane.

Unlike the central parks I previously reviewed, cycle routes and provision of docking stations are good in Hyde Park. Since the start of the scheme I've noticed that, at weekends especially, Hyde Park is awash with blue bikes. Rotten Row, New Ride, West Carriage Drive, North Carriage Drive, the Broad Walk and Serpentine Road are all good cycle routes, and enable you to either circle the park or cross it without obstruction.

So what improvements could Hyde Park make? Provision of bikes will I think be the major issue, as, sadly, neither new docks nor extensions seem to be provided for in phase 2. The second issue, one which relates to the scheme as a whole, is the tortuous procedure for acquring a bike through casual use. Hyde Park is a tourist hotspot, so on a nice day queues form at the terminals for casual use. The current system is unclear and requires your payment card to be inserted twice if not more. If you are a frequent park visitor like me, you will no doubt have been called on many times to explain the system to confused tourists. The complexity of the system is a major barrier to better useage of the bikes, I hope it will be tackled.

Let's cross West Carriage Drive now into Kensington Gardens. The main cycling routes through Kensington Gardens are Albert Approach Road to the south, Mount Walk through the park, and the Broad Walk on the western edge past the palace. Mount Gate is currently being reworked to provide better access for cyclists and pedestrians. And a recent innovation is the new cycling route on the south side of the palace. But connectivity is the main problem in the Gardens, as you can't do a proper loop without being forced out onto busy main roads, Bayswater Road to the north or Kensington Gore to the south. Opening up North Walk for cycling should be a priority, at the moment another of those stern signs strictly warns you off.

One potentially very pleasant route to take right through the parks would be to undock at Black Lion Gate, go south on the Broad Walk, turn onto Mount Walk, cross West Carriage Drive onto Rotten Row, then head into Green Park through Wellington Arch, down Constitution Hill and along the Mall in the direction of Admiralty Arch. I'm afraid you have to negotiate Trafalgar Square to find a docking station, please TfL/Serco, can we have a dock at St James's Park?

In part 3 we'll go north to the Regent's Park. In the meantime, enjoy this picture of a Boris bike taking a break by the Serpentine.